CTH Soluciones Tecnológicas

What we do

How we can help

Six engineering capabilities, organized in the three phases of an engagement: this is how we work. Security and applied AI strengthen every project, and when you need to move faster we offer our own solutions that shorten the path.

Go straight to what you need

I want to modernize my infrastructure I want to ship more often with less risk I want to catch failures before my users do I want to automate operations I want to build a platform I want to outsource operations

Phase 1 · Discover and design

Architecture

Clear direction to prioritize investment and execute with less friction.

See details

Phase 2 · Build and deliver

Cloud & Ops

Continuity, control and growth for your infrastructure, data and connectivity.

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DevOps & DevSecOps

Frequent, secure releases, from branch to production with no manual steps.

See details

Software Development

Platforms and applications that improve processes and support growth.

See details

Phase 3 · Operate and hand over

Observability & SRE

End-to-end visibility to detect and resolve incidents sooner.

See details

Automation

More operational agility and less manual work for your team.

See details

In everything we deliver

Cybersecurity & compliance

More control, confidence and protection in every delivery.

See approach

Applied AI

Intelligent automation to respond faster and operate more consistently.

See approach

Our own solutions

Civis

Faster, more consistent answers for high-volume formal communications.

Discover Civis

INAF

A reference architecture to run the network with order and control.

Discover INAF

AI-powered kiosks

Self-service to extend coverage and improve the user experience.

See details

Phase 1

Discover and design

We understand the challenge inside your operation and define the route before building: assessment, target architecture and documented decisions.

Phase 1 · Architecture

Architecture

We define the technology roadmap that gives your investment direction and helps today's decisions sustain tomorrow's growth.

TOGAF ArchiMate BIAN SABSA C4 model Cloud Adoption Frameworks EA Governance
When it makes sense

When you are about to invest in technology and need a clear roadmap that sets priorities, reduces risk and supports growth before you execute.

Indicators it usually moves
Technical riskTime-to-marketTechnical debtBusiness alignment
  • A clear assessment of the gaps, priorities and risks in your current operation.
  • Target architecture aligned with strategy, budget and execution capacity.
  • An actionable roadmap to move forward in phases, focused on business impact.
  • Security architecture with SABSA, traced from business risks and goals down to each control.
  • Industry reference models, such as BIAN in banking, to map capabilities and services before modernizing.
  • Governance and prioritization to keep decisions consistent over time.
  • An initiative portfolio ranked by value, urgency and feasibility.
  • Solution design that solves real needs instead of adding complexity.

Phase 2

Build and deliver

We build alongside your team and deliver in stages, with security built into every step and each delivery validated before the scope grows.

Phase 2 · Cloud & Ops

Cloud & Ops

We help you run infrastructure, data and connectivity with more continuity, control and room to grow, without adding unnecessary complexity for your team.

OCI AWS Azure GCP Oracle DB PostgreSQL GoldenGate OKE / K8s FastConnect Direct Connect ExpressRoute Megaport BGP / IPsec VxLAN / EVPN
When it makes sense

When infrastructure, data or connectivity hold back operations, you are moving to the cloud, or you need more continuity and control without growing the team.

Indicators it usually moves
AvailabilityCloud costsRecovery timeData performance
  • Multicloud infrastructure aligned with your growth, security and availability goals.
  • Modernization and migration with low impact, to protect operational continuity.
  • Cost optimization to get more out of your cloud investment.
  • Critical data under control with more stability, performance and resilience.
  • Connectivity and networks designed to sustain demanding operations with less friction.
  • Continuity and recovery to reduce exposure to failures and outages.
  • Operations and evolution defined by the scope, criticality and stage of your project.

Phase 2 · DevOps & DevSecOps

DevOps & DevSecOps

We take every change from branch to production with automated pipelines, infrastructure as code and security built into each step, so your team ships more often and with less risk.

GitHub Actions GitLab CI Azure DevOps Jenkins OCI DevOps Terraform Helm Kubernetes / OKE Docker Cosign OCI Vault CIS / NIST
When it makes sense

When every deployment depends on manual steps, changes pile up for fear of breaking production, or security shows up at the end as a roadblock.

Indicators it usually moves
Deployment frequencyLead time for changesChange failure rateTime to restore
  • CI/CD pipelines that build, test and deploy every change in a repeatable way.
  • Infrastructure as code to create and replicate environments without hand-made configuration.
  • Progressive deployments with verification of every rollout, and rollback when something fails.
  • Security inside the pipeline: quality gates, minimal signed images and hardening based on CIS and NIST.
  • Secrets out of the code: credentials live in a managed vault, not in repositories or loose variables.
  • Faster, leaner builds that shorten the delivery cycle and shrink the attack surface.
  • Production-ready containers and Kubernetes, with declarative, multi-architecture deployments.

Phase 2 · Software Development

Software Development

We build applications and platforms that improve processes, connect key areas and support your organization's growth on a solid foundation.

Go Python TypeScript React PostgreSQL Oracle OKE / Kubernetes OpenAPI
When it makes sense

When a key process needs a custom platform, you need to connect areas and systems, or an existing application can no longer keep up.

Indicators it usually moves
ProductivityAdoptionProcess timeSystems integration
  • Scope definition focused on what actually creates business value.
  • Architecture built to grow without hurting performance or maintainability.
  • Clear web experiences for internal users, customers or citizens.
  • Reliable integrations with internal and third-party systems.
  • More accessible analytics to query information in a simple, useful way.
  • Scalable SaaS platforms when the business model calls for sustained expansion.
  • Orderly evolution to add capabilities without rebuilding the technology foundation.

Phase 3

Operate and hand over

We leave the solution running and your team equipped to sustain it, or we run it for you through managed operations.

Phase 3 · Observability & SRE

Observability & SRE

We give you end-to-end visibility into applications and infrastructure —metrics, logs and traces— so you detect incidents before your users do and find their root cause with data, not guesswork.

OpenTelemetry Prometheus Grafana Loki Tempo Alertmanager eBPF Cilium / Hubble OCI Monitoring OCI Logging Analytics OCI APM
When it makes sense

When you learn about failures from your users, an incident takes hours to diagnose, or you cannot tell which service is degrading operations.

Indicators it usually moves
Mean time to detect (MTTD)Mean time to resolve (MTTR)Availability (SLO)Alert noise
  • Correlated metrics, logs and traces to follow a request across services.
  • Sidecar-free instrumentation: eBPF covers every service from day one and OpenTelemetry adds trace depth where it matters.
  • Service level objectives (SLOs) agreed with the business and measured continuously.
  • Actionable alerts that flag what matters, without noise the team learns to ignore.
  • Open-source or cloud-native stack, with OpenTelemetry as a common layer so you are not tied to one vendor.
  • Dashboards for operations and business with health, performance and consumption in one place.
  • Personal data protected in logs too, with controls aligned with ISO/IEC 27001 and ISO/IEC 27701.

Phase 3 · Automation

Automation

We automate the operational and network tasks that eat up your team's hours —patches, provisioning, configuration changes— with approvals, traceability and rollback.

Ansible Terraform Python ZTP Multi-vendor ITSM ChatOps CIS / NIST
When it makes sense

When repetitive manual work, long response times or operational errors slow operations down and increase risk.

Indicators it usually moves
Execution timeOperational errorsOperational capacityCompliance
  • Automated patching and hardening in agreed windows, with verification and rollback.
  • Zero-touch network provisioning (ZTP) for multi-vendor equipment.
  • Standardized configuration changes that remove manual steps and typing errors.
  • Automated runbooks for incidents and repetitive requests.
  • Approvals and traceability on every run, with audit-ready evidence.
  • Integration with your operations: tickets, monitoring, APIs, schedules and ChatOps.
  • Governed network automation with INAF, our reference architecture, as a starting point when operations need to scale.

Managed operations · CloudOps

Three management tiers, depending on how much you want to delegate.

If you want to delegate part or all of your operations, we define a support model that matches your criticality, the complexity of your environment and the pace of change you need.

Tier 1

Essential

Keep the cloud up and monitored.

  • Basic observability with dashboards and alerts on critical services.
  • Scheduled patching of operating systems and databases in an agreed window.
  • Monthly report on health, consumption and events.
  • Response SLA during business hours (Mon–Fri, 8×5).
  • Incident management with documented escalation.
Tier 2

Professional

Operate and optimize proactively.

  • Everything in Essential, plus:
  • Advanced observability (structured logs, APM, traces) and event correlation.
  • Proactive cost optimization and quarterly rightsizing.
  • Formal change management with windows, runbooks and validated rollback.
  • Capacity planning based on real metrics, not estimates.
  • Extended response SLA (includes Saturdays and 24×7 for critical issues).
Tier 3

Strategic

A dedicated team and continuous evolution.

  • Everything in Professional, plus:
  • Dedicated team with a solutions architect and SREs assigned to your account.
  • 24×7 resolution SLA for critical incidents.
  • Continuous architectural evolution aligned with your roadmap.
  • Continuous FinOps and a quarterly architecture review with the C-suite.
  • Co-creation of your annual technology roadmap.

Security and AI in every delivery

Not separate services. Part of everything we deliver.

Security and applied AI strengthen every delivery to improve control, productivity and responsiveness, without turning them into standalone products.

Cybersecurity & compliance

We build security in from the start to protect continuity, reduce exposure and give operations more confidence.

  • Better control over access, configurations and critical assets.
  • More confidence to operate in highly regulated industries.
  • Less exposure from weak configurations or uncontrolled changes.
  • Evidence and traceability for audits and follow-up.
  • A stronger foundation to grow without compromising continuity.

Applied AI

We use AI where it truly adds value: more speed, better consistency and more capacity for high-volume processes.

  • Automation of repetitive document and operational tasks.
  • Faster response times in sensitive processes.
  • More consistent answers and classification in high-volume operations.
  • Better use of available information to make better decisions.
  • The capacity to grow without increasing manual workload at the same rate.

Our own solutions

When you don't want to build from scratch.

Beyond our services, we have our own platforms that help you move faster, shorten adoption and capture value sooner. Our engineers deploy and integrate them inside your operation.

Institutional response SaaS Civis visual identity

Civis

A platform to answer formal communications faster, more consistently and with more control in high-volume operations.

Discover Civis
Integrated product · hardware + software

AI-Powered Self-Service Kiosks

Self-service terminals designed to extend coverage, speed up service and improve the user experience.

Looking for projects we have delivered for other clients? See our Case Studies.

Corporate workshops and training

Training to accelerate adoption.

We design workshops and hands-on support so your team can take on new capabilities faster and with confidence.

Format

  • Intensive cloud platform adoption workshops.
  • Applied AI training for technical and business teams.
  • Knowledge transfer built into every project.

Delivery

  • Technology maturity assessments with actionable recommendations.
  • Technical support during the adoption phase.
  • Materials and labs built on your real infrastructure.

How we work

A five-phase methodology

It applies to all our services, with support defined within the scope of each project. These five stages are grouped into the three phases of the forward deployed engineering model.

01

Discovery and design

We understand the challenge, prioritize objectives and define the best route to capture value from the start.

02

Iterative build

We move in stages to deliver visible results, adjust quickly and reduce risk during execution.

03

Quality and validation

We validate that the solution meets the project's objectives before expanding scope or going to production.

04

Documentation and handover

We make sure your team has the clarity to operate, adopt and sustain the solution with confidence.

05

Continuity and evolution

Each project defines its own support, warranty and evolution model based on the client's needs.

What do you want to solve?

Tell us about your challenge.

Tell us which process you want to improve and we'll help you turn it into an initiative with measurable impact.

Book an assessment